Privacy Policy

Certainly! Below is a comprehensive privacy policy tailored for NetStronghold (UK) Limited and its website, www.netstronghold.com. This policy aligns with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Privacy Policy

Effective Date: 19 May 2024

1. Introduction

NetStronghold (UK) Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, www.netstronghold.com, or engage with our services.

2. Information We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and company details when you fill out forms on our website or communicate with us.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data to:

• Provide and manage our services.
• Respond to your inquiries and provide customer support.
• Improve our website and services.
• Comply with legal obligations.
• Send you marketing communications, where permitted.

4. Legal Basis for Processing

Our processing of your personal data is based on:

• Consent: Where you have given us explicit permission.
• Contractual Necessity: To fulfil a contract with you or take steps at your request before entering into a contract.
• Legal Obligation: To comply with legal or regulatory requirements.
• Legitimate Interests: For our legitimate business interests, provided your interests and fundamental rights do not override those interests.

5. Data Sharing

We may share your personal data with:

• Service Providers: Third parties who provide services on our behalf.
• Legal Authorities: Where required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We ensure that any third parties with whom we share your data are subject to appropriate data protection obligations.

6. International Transfers

If we transfer your personal data outside the UK, we ensure a similar degree of protection is afforded by implementing appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your personal data.
• Restrict processing of your data.
• Object to processing.
• Data portability.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at privacy@netstronghold.com.

9. Cookies

Our website uses cookies to enhance user experience. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

NetStronghold (UK) Limited
Wimbletech Zone 1
Wimbledon Hill Road
London
United Kingdom
Email: privacy@netstronghold.com